Operations Hub

Operations

Quick access to forms, resources, and tools for daily operations

Recent Updates
2026-07-10 Added Photo & Likeness Release to Shared Resources › Reference.New
2026-07-10 Added Short Order Form to Sales › Documents.New
2026-07-06 Added Status Change Form to Shared Resources › Fillable Counseling Forms.New
2026-06-29 Added marketing letters for the following stores: F0186, F0224, F0854, F1141.
2026-06-18 Added store readiness checklists for the following stores: F0186, F0224, F0854, F1141.
2026-06-16 Added Employment Contingent Offer Letter to Shared Resources › New Hire Forms (Onboarding).

Shared Resources

Store Readiness Checklists (12)
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F0186 F0224 F0346 F0394 F0657 F0739 F0854 F0858 F0910 F1132 F1141 TM001
New Hire Forms (Onboarding) (7)
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Benefits Summary (2026-01-28) PDF Employment Contingent Offer Letter Fillable Personal Data Sheet PDF Background Check Forms (Aaron's) PDF Background Check Forms (TireMax) PDF Tools Inventory Checklist PDF
Interview Questions (5)
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Customer Accounts Advisor PDF Sales Manager PDF Customer Service Representative PDF Customer Accounts Manager PDF Customer Service Technician PDF
Reference (8)
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Home Office Contacts Page Aaron's Who to Contact and How Website How to Submit an Aaron's Club Claim Website Aaron's Protection Plus Overview Website RMA Process Guide PDF 2026-04-03 - Benefit Presentation PDF Petty Cash Receipt PDF Photo & Likeness Release PDF
Recruiting / Staffing (2)
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Staffing Website Recruiting Flyer PDF
Vehicle Accident / Incident Procedure (3)
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Associate Vehicle Accident Procedure PDF Auto Claims FAQ's-Hanover PDF GM Vehicle Accident Procedure PDF
Phone Shop Guides (2)
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Aaron's PDF TireMax PDF
Workplace Injury Procedures (3)
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Drug Testing and WC Care Locations PDF Nurse Navigator Process PDF Reporting Accidents and Injuries Process PDF
Fillable Counseling Forms (8)
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Attendance PDF Blank Counseling Form PDF CAA Performance PDF CAM Performance PDF CSR Performance PDF Phone Shop PDF SM Performance PDF Status Change Form PDF
Office Set Up (3)
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Big 5 CAM PDF Big 5 GM PDF Big 5 SM PDF

Sales

Goal Boards by Store (12)
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F0186 F0224 F0346 F0394 F0657 F0739 F0854 F0858 F0910 F1132 F1141 TM001
Merchandising (7)
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Product Center / FC Orders Website Aarons.com Purchase Order Request PDF Franchise Computer Price Sheet PDF
Pending D60 Transfers Open Over 7 Days
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Send email to: PurchasingHelp@aarons.com

Subject:

  • Store Number
  • Transfer Number
  • PO Number

Email body:

  • Skus
  • Item Numbers
Ashley Direct Website Merchandising Contact List Website Damaged Good Process for Expanded Aisle Website
Reporting (2)
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CAD Calls Tracker Excel
Slumba Contest Web Form
Phone Shop Results Webpage
Documents (7)
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5 Up 5 Down Goal Sheet PDF Aaron's Bucks PDF Order Form (English) PDF Order Form (Spanish) PDF Short Order Form PDF Flow Stamps PDF Processing Form PDF
Marketing (5)
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Calendar
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2026-Q1? PDF
ADVO
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2026-07 PDF 2026-06 PDF 2026-05 PDF 2026-04 PDF 2026-03 PDF 2026-02 PDF 2026-01 PDF 2025 12 PDF 2025 11 PDF 2025 10 PDF 2025 09 PDF 2025 07 PDF 2025 06 PDF 2025 05 PDF 2025 04 PDF 2025 03 PDF 2025 02 PDF 2025 01 PDF
EDDM
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2026-07 PDF 2026-07 (TM001) PDF 2026-06 PDF 2026-06 (TM001) PDF 2026-05 PDF 2026-05 (TM001) PDF 2026-04 PDF 2026-03 (TM001) PDF 2026-03 PDF 2026-02 PDF 2026-01 PDF 2025-12 PDF 2025-11 PDF 2025-09 PDF 2025-08 PDF 2025-07 PDF 2025-06 PDF 2025-05 PDF 2025-04 PDF

Renewals

Goal Boards by Store (12)
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F0186 F0224 F0346 F0394 F0657 F0739 F0854 F0858 F0910 F1132 F1141 TM001
Reporting (1)
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All - Summarized Non's Summary Excel
Surebill Letters (3)
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Amnesty Letter (10 Day) PDF Final Demand Letter (22 Day) PDF Seriously Delinquent Letter (48 Day) PDF
Documents (2)
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Renewals Toolbelt (2025-12) PDF TLO Phone Tracker PDF